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Files.com Product and Company Blog

Read about product and company updates from our engineering, sales, and customer success teams.
March 10, 2020

IP Address Updates

Files.com is expanding our list of platform IP addresses. If you or your users restrict outbound access via a firewall, please whitelist all of these IP addresses for ports 80, 443, 21, 22, and 990, as well as FTP data ports 40000-50000. Any required firewall changes should be made by April 1, 2020.
February 4, 2020

High Touch Support – New Options for You

Our Customer Success team is here to help make your experience with Files.com more satisfying and more productive. We’ve promoted the philosophy of high-touch, proactive support from our inception, and our customers have been very clear that responsive support is a priority.

Get Instant Access to Files.com

The button below will take you to our Free Trial signup page. Click on the white "Start My Free Trial" button, then fill out the short form on the next page. Your account will be activated instantly. You can dive in and start yourself or let us help. The choice is yours.