Customer Stories
How real teams run mission-critical file workflows on Files.com.
Finance
Earnest Replaces IBM Sterling with Files.com
A fintech lender and Navient subsidiary, Earnest retired an on-prem IBM Sterling File Gateway for Files.com — shrinking the loan-disbursement window from 15 minutes to 5 and onboarding school servicers in minutes instead of weeks.
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Healthcare
Pillr Health Replaces Axway and Cuts Transfer Failures to Zero
Pillr Health, a pharmacy-services leader, modernized its MFT infrastructure, ensuring HIPAA-grade compliance, lowering costs, and scaling partner onboarding in minutes.
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Healthcare
RVO Health Retires MOVEit and Modernizes Secure File Exchange with Files.com
The largest digital health platform in the U.S. retired Progress MOVEit for Files.com — doubling session capacity, cutting login-related support tickets ~50%, and meeting HIPAA and SOX audit needs without separate tooling.
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Retail
Orvis Drives Warehouse Robots with Files.com, Dropping Fortra’s Globalscape
The 165-year-old outdoor retailer replaced Globalscape EFT with Files.com — eliminating MFT server maintenance, keeping warehouse robotics in near-real-time sync with 70+ stores, and clearing the runway for Google Cloud modernization.
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Professional Services
Bates White Replaces Legacy Globalscape with Files.com’s Modern Cloud MFT
The K Street economic and litigation consulting firm replaced on-prem Globalscape EFT with Files.com — mounting 100 GB S3 datasets as a wire-speed drive, branding its client portal, and automating IT through the REST API.
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Transportation
Spirit Airlines Moves File Transfer Outside the Firewall
To ensure flights stayed on time, remained fully staffed, and well-maintained to meet daily demand, Spirit required a turnkey method to transfer data from external partners to their internal network-one that was reliable and could be up 24/7, 365 days a year.
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Technology
Cognizant’s Workday Practice Accelerates Project Delivery with Files.com
Cognizant standardized its 1,700-specialist Workday practice on Files.com — provisioning secure client data rooms in hours, streaming audit logs into AlienVault SIEM, and keeping costs predictable across a global consultancy.
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Retail
e.l.f. Beauty Scaled a High-Growth, Multi-Brand Business with Files.com
e.l.f. made Files.com the backbone of its SAP migration — a zero-failure go-live, a 1,000% traffic increase absorbed with no re-engineering, and eight-figure quarterly revenue protected through the cut-over.
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Finance
How TowneBank Streamlined 90% of File Transfers with Files.com
TowneBank is a leading financial institution that provides banking services to thousands of members, vendors, and internal stakeholders. Every day, the bank manages a high volume of file transfers that are critical to its operations — ranging from vendor reports and contracts to member data, health information, and other HIPAA-regulated files.
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Media & Broadcast
Gray Media Centralized Video Distribution and User Management Across 130+ Stations
Gray Media replaced unreliable legacy tools with Files.com, securely distributing video content to 130+ stations through automated SFTP, share links, and inboxes, while giving IT teams granular control, compliance, and scalability.
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Healthcare
Carrot Fertility Elevates Global Data Exchange with Files.com
Carrot replaced email and legacy SFTP scripts with Files.com — automating GPG decryption, cutting HRIS partner onboarding from days to minutes, and meeting SOC 2 and HIPAA audits with searchable history logs.
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Retail
Associated Wholesale Grocers Eliminated Legacy Risk
Their business isn't just big, it's huge. Every single day, over $30 million worth of goods flow in and out of AWG's distribution hubs. Logistics at that scale require a firehose of real-time EDI data: orders, pricing, and inventory - and they were using 20-year old MFT servers to do it.
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Retail
Diplomat Unifies Worldwide File Operations with Files.com
The multinational consumer-goods distributor retired five regional SFTP servers for one Files.com SaaS instance — cutting infrastructure spend by 70%, meeting EU and South African data residency, and onboarding partners through Entra ID.
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Biotech
Singular Genomics Delivers 100TB Sequencing Runs in Hours, Not Days, with Files.com
AWS left Singular struggling with a patchwork of APIs and constant workflow headaches. By moving to Files.com, they accelerated data delivery, simplified HIPAA compliance, and gave scientists one-click access to results.
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Healthcare
Foresight Diagnostics Accelerates Faster Clinical Insights with Files.com
Foresight Diagnostics uses Files.com to securely deliver life-saving cancer insights worldwide, replacing fragmented workflows with one streamlined, scalable platform — supporting urgent pharma trials and clinical decisions with speed, compliance, and reliability.
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Insurance
AFR Insurance Cuts Policy Turnaround Time from Days to Minutes with Files.com
By replacing legacy SFTP and manual workflows, AFR modernized secure document exchange, accelerated underwriting, and reduced IT overhead across its Life division.
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Education
Learning Care Group Modernizes National Data Exchange with Files.com
One of North America’s largest early-childhood education providers retired a legacy SMA Technologies SFTP server for Files.com — closing SOC-2 gaps, integrating natively with Azure, Entra ID, and Sentinel, and onboarding vendors in minutes.
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Technology
REMIRA Replaces Legacy FTP with Files.com to Accelerate Secure Customer Data Exchange
The German supply-chain software company consolidated FTP servers, file shares, and ExaVault onto Files.com — moving 200+ GB database dumps in hours, meeting GDPR with German-hosted storage, and cutting file-transfer costs by ~30%.
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Healthcare
Cardiovascular Research Foundation Replaced 4 Data Pipeline Tools with Files.com
CRF retired Box, Cerberus FTP, Allway Sync, and GoodSync for a single Files.com platform — automating DICOM image delivery, meeting HIPAA and sponsor audit requirements, and cutting licensing costs.
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Healthcare
OpenLoop Health Safeguards PHI with Files.com Secure MFT
The Des Moines telehealth platform replaced ad-hoc Amazon S3 transfers with Files.com — accelerating employer onboarding, meeting HIPAA under a BAA, and letting HR partners upload rosters with a single secure link.
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Technology
Athennian Streamlines Sensitive Client File Exchange with Files.com
The Calgary legal-tech startup replaced S3, SFTP, and Windows FSx shares with Files.com — launching a branded Canadian-hosted portal at files.athennian.com, meeting data residency, and freeing DevOps from certificate work.
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Technology
SAI360 Streamlines Global Learning Content Workflows with Files.com
The GRC and e-Learning leader consolidated SharePoint, regional file servers, and one-off SFTP sites onto Files.com — driving file-upload help-desk tickets to zero, meeting SOC 2 / GDPR / HIPAA via Rapid7, and migrating storage from S3 to GCP without re-engineering.
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Technology
Fraser Accelerates AI-Powered Print Sales with Files.com
The #3 Sharp dealer in the U.S. replaced WeTransfer with Files.com Inbox-links — launching a branded Demo Portal, capturing AI-processing metadata on upload, and delivering personalized demo kits in hours instead of days.
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Professional Services
LaborChex Fast-Tracks Growth with Files.com
The background screening firm replaced shared accounts and slow incumbent tools with Files.com — cutting hospital client onboarding from weeks to hours and meeting HIPAA and FCRA audit requirements out of the box.
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