The Files.com platform limits the number of items allowed in a folder. This prevents large folders from causing performance problems for your site. There is a soft limit of 10,000 files per folder, and a hard limit of 100,000 files per folder.

If you exceed the soft limit of 10,000 files per folder, the sync will perform slowly and may be deprioritized behind other syncs. If you exceed the hard limit of 100,000 files per folder, the sync will fail entirely.

Managing Folder Size

One easy way to stay under the folder limits is to divide up a folder's contents into subfolders. If you are organizing this manually, you can choose any division scheme that makes sense for your application, such as dividing by date, by customer, or even by filename prefix.

You can configure the folder's settings to automatically organize files into subfolders by extension, created date, modified date or by regular expression.

Our Automations feature can be used to move files into subfolders on an hourly or daily basis.

The File Expiration folder setting is another option to manage a folder's file count. This feature will automatically delete files when they reach a specified age, so that older files that are no longer needed are automatically removed.