Users can add 2FA methods when logged in to their own accounts.

Adding a 2FA method to your account requires re-authentication. Enter your password into the re-authentication box if this is the first method you are adding.

If you are adding multiple methods, you will be asked to re-authenticate with one of your active 2FA methods instead of your password.

Setting Up 2FA With an Authenticator App

For this method, you will need to have your authenticator app of choice already installed on your mobile device. Popular choices include Google Authenticator, Duo, and Authy. These are also available and easily found in the app store for your device.

After the step above, you will see a QR code with instructions.

Open your authenticator app and follow its instructions to add new credentials. Most apps offer you a plus sign to tap to add credentials and then offer options to either Scan barcode/QR code OR a Manual entry.

Using the choose the Scan method, on the scanner window on your device, align the guides so that they enclose the QR code displayed on your Files.com site.

As soon as your device recognizes the code, your app will generate your new 2FA credential and show you your 2FA code. This may appear in a list of other credentials if you use your authenticator app for more than one system.

Enter an optional name in the App/device name field so that you can identify which 2FA method and device you are using, then enter the 2FA code displayed on your device in the field labeled Authenticator code and confirm the authenticator code.

Your 2FA method is now added and active.

Each authenticator code has 30-second life span which counts down on your authenticator app. If your code is about to expire in a few seconds, it's best to wait for the next code before entering it into the confirmation field.

Setting Up 2FA With a Yubikey

Once you have completed the above steps, you will see an animated image directing you to insert your Yubikey into your computer's USB port.

Yubikeys are available in USB-A and USB-C configurations. Be sure to purchase the correct version for your computer.

Enter an optional name for your Yubikey so you can identify it later, and then insert your Yubikey and place your cursor in the Yubikey code field.

Tap the activation button on your Yubikey. The Yubikey will enter the code into the field and will send the enter command all in one operation.

Your 2FA method is now added and active.

Setting Up 2FA With SMS

Selecting this method reveals the phone number field.

Click the flag to the left of the field if you need to change to a different country where your phone number is based. Remember to re-authenticate with your password (or an existing 2FA method if so directed) before clicking Next.

Files.com will text you a six digit verification code.

Enter that code into the SMS code field, and click the Confirm code button.

Your 2FA method is now added and active.