Typically, the content of a returned MDN is formatted as a Multipart MIME, wrapped in an encrypted and signed file.
Files.com AS2 will automatically attempt to decrypt the file and verify its signature. If the decryption succeeds, you will be able to view the contents of the MDN in the AS2 Logs.
A correctly formatted MDN will look like this:
Any returned processing messages from your trading partner's system should be contained within the first segment of the multipart MIME message.
In the above example, the returned message is:
This returned message will vary from system to system but as long as it is placed within the above multipart MIME structure then you can treat it as a valid and trusted return receipt from your trading partner.
However, when an error occurs, some AS2 or EDI systems may output their error messages into the MDN.
Instead of being correctly formatted, the MDN will contain the "raw" error message, rather than the expected multipart MIME format.
This "raw" error message can look like any typically cryptic error message that gets written to a log file.
You should send this raw error message to your trading partner so that they can troubleshoot their side of the AS2 connection, or their EDI processing system, to find the cause of the error.
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