# Files.com

> The Secure File Orchestration Platform. Files.com moves and manages every file your business depends on — across any cloud and any partner, from one place. It replaces MFT tools, SFTP servers, file servers, and scripts.

Run every file transfer your business depends on from one place. There's nothing to install or patch, and you get a record of every file that moves. Files.com connects to any cloud, system, or app with no custom code, supports every common file-transfer protocol (SFTP, FTP, FTPS, WebDAV, AS2) and a full REST API, automates multi-step file workflows, and keeps an audit trail for compliance. Pricing is published and starts at $199/month; a 7-day free trial is live in minutes with no credit card. 4,000 organizations rely on Files.com every day.

## What Files.com does

From the systems you already run to the partners you exchange with, Files.com moves every file on one platform.

- **Connect everything.** Plug in the clouds, servers, on-premise storage, and partners you already use. 50+ native integrations, every protocol, no migration.
- **Automate every transfer.** Build workflows that fire on a schedule or the moment a file arrives — move, convert, route, and notify, with retries and alerts. No scripts to babysit.
- **Share with anyone.** Send branded share links, collect files through upload inboxes, and let people preview or edit documents in the browser. Partners and non-technical teammates exchange files without an account or a VPN, under the same permissions and logging as everything else.
- **Govern and prove it.** Set who can touch what, encrypt in transit and at rest, and keep a complete record of every file that moves — the kind you can hand an auditor.

## One platform, six jobs

Most teams come to Files.com for one of these six, then find it does the other five too — all on one platform, starting at $199/month.

- **Cloud SFTP, FTP & MFT server.** Dedicated, fully managed SFTP, FTP, and FTPS endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain. Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, and AWS Transfer Family.
- **File sharing & collaboration.** Branded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install. Replaces Box, Dropbox, ShareFile, and Egnyte.
- **Fast file transfer & acceleration.** Move files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent. Replaces IBM Aspera and Signiant.
- **Automation & workflows.** Trigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.
- **Data transformation & format conversion.** Reshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.
- **Desktop drive & file server replacement.** Native apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work. Replaces NetApp, Nasuni, aging NAS, and Windows file servers.

## The modern alternative to legacy MFT

Legacy MFT was built for on-premise servers. Files.com was built for the cloud, and the difference shows where it matters most. There are no servers to install or patch — Files.com runs itself and scales with your load, with no appliances and no maintenance windows, on a 99.9% uptime track record. Store and process files in the region your rules require, across eight storage and compute zones worldwide, to meet GDPR and data-residency rules while each transfer takes the fastest route. Connect the clouds, servers, and on-premise storage you already use and work with all of them as one set of folders — no migration and no glue code.

## What teams use it for

- **Automated B2B file transfer.** Exchange the files your business runs on — EDI with trading partners, plus recurring feeds to and from your ERP, HR, and accounting systems — automatically, on the schedule your operations depend on.
- **Partner onboarding.** Branded, self-serve portals so new partners are exchanging files in minutes, not weeks.
- **File server replacement.** Retire aging file servers and NAS. Mount cloud storage as a drive your users barely notice changed.
- **Large file delivery.** Send multi-terabyte files at full speed over any distance. No size limits, no appliance.
- **Ransomware-resilient backup.** Immutable, versioned copies of critical data, so an attack can't take your files with it.
- **Secure file sharing.** Branded share links and request inboxes with expiry, passwords, and a full audit trail.

## Built for engineers, not just admins

Whatever your team does in the Files.com interface, your developers can do in code. A full REST API exposes every action in the UI; there are seven official SDKs (Python, Ruby, Go, Java, .NET, JavaScript, and PHP), a cross-platform CLI, a Terraform provider to define your whole site as code, webhooks for event-driven workflows, and an MCP server ready for AI agents.

## Security and compliance, built in

Files.com has run for 15+ years with zero breaches, and the controls your auditors ask about are standard here, not add-ons: SOC 2 Type II (independently audited every year), HIPAA BAA and GDPR support, end-to-end encryption in transit and at rest, SSO / SCIM / MFA, a complete audit trail on every action, and annual penetration testing.

## Support

Every support request reaches a senior engineer — an all-engineer support desk, with onboarding services and resources and training to get teams live. Standard Support is free on every plan; Strategic Enterprise Support is available 24/7.

## Frequently asked questions

**What is Files.com?** Files.com is a cloud-native file orchestration platform that automates and secures the file transfers a business depends on. It replaces managed file transfer (MFT) suites, SFTP servers, aging file servers, and custom scripts with one platform — connecting 50+ cloud and on-premise systems, automating every transfer, and keeping a complete audit trail.

**What file-transfer protocols does Files.com support?** SFTP, FTP, FTPS, WebDAV, AS2, and HTTPS, plus a full REST API, so partners connect however they already work. Every protocol runs on the same platform with shared permissions, automation, and audit logging; AS2 partner exchange is included on the Power and Enterprise tiers.

**Does Files.com integrate with AWS S3, Azure, Google Cloud, and my existing systems?** Yes. Files.com connects natively to AWS S3, Azure Blob Storage, Google Cloud Storage, SharePoint, Box, and 50+ other systems, and it exchanges files with business platforms like Workday and NetSuite over SFTP. It also speaks SFTP, FTPS, and a REST API for anything custom.

**Can Files.com use my existing storage without moving my data?** Yes. Files.com mounts your existing AWS S3, Azure Blob, Google Cloud Storage, or on-premise NAS as a connected location and works with the files in place — no migration required. Your data stays in your own bucket, with Files.com's automation, permissions, and audit layer on top.

**How does Files.com keep my data secure?** Files.com encrypts every file with AES-256 at rest and TLS 1.2/1.3 in transit, and has operated for 15+ years with zero breaches. You also get role-based access controls, SAML SSO, SCIM provisioning, MFA, immutable audit logs, and annual third-party penetration testing.

**Is Files.com SOC 2 Type II, HIPAA, and GDPR compliant?** Yes. Files.com is independently audited to SOC 2 Type II, offers a signed HIPAA BAA and a GDPR DPA, and supports EU and regional data residency. It also meets PCI DSS and ITAR requirements, with a complete audit trail that makes proving compliance straightforward.

**Where is my data stored, and can I choose the region?** Yes. Files.com lets you choose the region where your data is stored and processed — across eight storage and compute zones worldwide — to meet GDPR and data-residency requirements and to keep transfers fast for users in those regions.

**Does Files.com replace my existing MFT, or run alongside it?** Either. It fully replaces legacy MFT tools like IBM Sterling, MOVEit, GoAnywhere, and Axway, and it can also run alongside your existing SFTP servers and cloud storage during a phased rollout. Most teams consolidate onto Files.com over time rather than cutting everything over in one day.

**How hard is it to migrate off IBM Sterling, MOVEit, or GoAnywhere?** Low-risk, because Files.com connects to your existing storage and partners without moving your data first. A dedicated Onboarding Architect maps your current transfers, rebuilds them as automated workflows, and runs both systems in parallel until cutover — most teams are live within five business days.

**What can I automate without writing code?** Files.com automates file transfers with a no-code workflow builder: trigger on a schedule or the moment a file arrives, then move, copy, convert, route, encrypt, and notify, with retries and alerts built in. For teams that prefer code, the same actions are available through the REST API, CLI, SDKs, and a Terraform provider.

**How is Files.com priced?** Three plans: Starter, Power, and Enterprise. Starter and Power are flat-rate, sign-up-and-go plans starting at $199/month; Enterprise is custom-quoted to your workload.

**How do I get started with Files.com?** Start a free 7-day trial with no credit card required and explore the full platform on your own. The trial includes the core enterprise features — integrations, automation, and security controls — so you can evaluate it in your own environment.

## Platform

- [Overview](https://www.files.com/): The File Orchestration Platform — capabilities, integrations, and customer proof.
- [Integrations](https://www.files.com/integrations): Catalog of 50+ connectors — cloud storage, identity (SSO/SCIM), iPaaS, and SIEM.
- [Pricing](https://www.files.com/pricing): Published plans — Starter ($199/mo), Power ($499/mo), and Enterprise (custom).
- [Enterprise](https://www.files.com/enterprise): The Enterprise tier for regulated industries — security, compliance, data residency, and onboarding.
- [Five Days to Onboarding](https://www.files.com/five-days-to-onboarding): The five-business-day onboarding process, day by day.
- [What's New](https://www.files.com/whats-new): Product release notes and feature announcements.
- [Customer Stories](https://www.files.com/customer-stories): Case studies from customers across healthcare, finance, retail, media, and more.
- [Compare](https://www.files.com/compare): Head-to-head comparisons with MOVEit, GoAnywhere, Axway, Sterling, Kiteworks, Aspera, AWS Transfer Family, and cloud SFTP services.
- [Switch From Legacy MFT](https://www.files.com/switch): Migration guide for moving off legacy MFT with a phased, reversible cutover.

## Company

- [About](https://www.files.com/about): Company background, history, and leadership.
- [Leadership Team](https://www.files.com/team): Leadership and board members.
- [Jobs](https://www.files.com/jobs): Open roles and hiring approach.
- [Contact](https://www.files.com/contact): Contact form, phone, and email.

## Resources

- [Docs](https://www.files.com/docs): Product documentation — setup, integrations, security, automation, and the API.
- [Blog](https://www.files.com/blog): Product announcements and research on MFT, SFTP, and B2B file transfer.
- [Events](https://www.files.com/events): Conference appearances and meetups.
- [Support](https://www.files.com/support): Standard Support (free on all plans) and Strategic Enterprise Support (24/7).
- [System Status](https://status.files.com/): Real-time uptime and incident history.

## Guides

- [What is FTP?](https://www.files.com/blog/what-is-ftp-and-how-it-works): How the FTP protocol works and where it fits.
- [Understanding FTP Servers](https://www.files.com/blog/understanding-ftp-servers): FTP server setup and administration.
- [What is SFTP?](https://www.files.com/blog/what-is-sftp): The SFTP protocol and its security model.
- [SFTP Guide](https://www.files.com/blog/secure-file-transfer-protocol-sftp-guide): Implementing secure file transfer over SFTP.
- [Maximizing SFTP Performance](https://www.files.com/blog/maximizing-sftp-performance): Tuning SFTP throughput.
- [B2B File Transfer](https://www.files.com/blog/understanding-b2b-file-transfer-solutions): Patterns for exchanging files with partners.
- [B2B File Exchange Risks](https://www.files.com/blog/hidden-risks-in-b2b-file-exchange): Security and compliance risks in partner file exchange.
- [Electronic Data Transfer](https://www.files.com/blog/understanding-electronic-data-transfer): An overview of electronic data movement and EDI.
- [Data Explosion](https://www.files.com/blog/data-explosion-enterprise-file-transfer-management): Managing enterprise data growth with file orchestration.
- [Enterprise File Systems](https://www.files.com/blog/file-orchestration-for-enterprises): Consolidating file systems onto an orchestration platform.
- [Google Drive Sharing](https://www.files.com/blog/extending-google-drive-for-external-file-exchange): Using Google Drive for external file exchange.
- [Google File Hosting](https://www.files.com/blog/can-you-use-google-drive-for-hosting-files): Whether Google Drive works as file hosting.
- [SIEM Integration](https://www.files.com/blog/how-files.com-integrates-with-your-siem): Streaming Files.com audit logs to a SIEM.
- [Boomi FTP Connector](https://www.files.com/blog/updated-filescom-partner-connector-on-boomi): The Files.com connector for Boomi iPaaS.

## Legal and compliance

- [Privacy](https://www.files.com/legal/privacy): Privacy policy — data collection, use, and user controls.
- [Terms of Service](https://www.files.com/legal/terms): Terms governing platform use, payment, and liability.
- [GDPR](https://www.files.com/legal/gdpr): EU data-protection rights and the Data Processing Agreement.
- [CCPA](https://www.files.com/legal/ccpa): California privacy rights (CCPA/CPRA).
- [DMCA](https://www.files.com/legal/dmca): DMCA takedown notice and counter-notice procedures.
- [Compliance](https://www.files.com/compliance): SOC 2 Type II, PCI DSS, CSA STAR, HIPAA BAA, and GDPR DPA.

## Elsewhere

- [GitHub](https://github.com/Files-com): Open-source SDKs and CLI.
- [LinkedIn](https://www.linkedin.com/company/filesdotcom)
- [YouTube](https://www.youtube.com/@filesdotcom)