Creating Child Sites

New child sites can be created through the web interface by a site administrator. Each child site will have access to the same level of features provided by your primary site's plan. The usage of your child sites will be included in your total usage calculations, such as number of users, storage and transfer.

Required Parameter

When you create a new Child Site, you must supply a Name for the child site. This name will be automatically translated into a unique subdomain for the new Child Site.

Maximum Number of Child Sites

If your plan allows child sites, you will only be able to create a limited number of child sites. When you've reached the maximum, you can't create a new child site. If you need additional child sites, feel free to get in touch with our support team.

If your plan does not include complimentary child sites, you can contact our sales team to upgrade to a plan that does.

Child Sites Cannot Have Child Sites

You cannot create multiple "levels" of Child Sites, e.g., a Child Site of a Child Site. All Child Sites belong to exactly one parent site.

Removing Child Sites

In order to remove a child site, you'll need to contact Files.com support to cancel the account associated with your child site.

Child Site Usage

We combine the usage statistics of all child sites with that of the parent site for calculating overages. Billable users, API calls, and data transferred or stored across both parent and child sites is aggregated to determine total usage. By consolidating usage in this way, we ensure a more accurate reflection of overall activity within an organization’s site hierarchy, so your billing is transparent and consistent.