The Files.com desktop app offers seamless support for both Windows and Mac operating systems. Using desktop app, users can effortlessly upload, download, organize, and edit files directly from their native file browser such as Windows Explorer or MacOS Finder.

Windows Installation

You can download the latest Windows desktop app from the desktop app's download page, or you can log in to your site and navigate to Client Apps to download the latest desktop app.

The Files.com Desktop app for Windows requires a 64-bit version of Windows 10 (build 14393 or later) or Windows 11. The Files.com Desktop app is also compatible with Windows Server 2016 and newer versions, but the app does not function as a headless application and is not intended to be run as a service.

Local administrator privileges are required to install or update the app on Windows. For large scale deployments where users may not have administrative privileges, you can use an MSI installer to streamline the process and distribute the app across multiple machines efficiently.

If you are installing the app on individual machines, follow these steps to install the Files.com Desktop App on Windows:

Double-click the Files.com Installer file and click Install to begin the installation. If prompted, restart your computer once the installation is complete.

After your computer has restarted, you will see the Files.com icon in your Windows system tray.

If you do not have administrator rights on your computer, you will need to ask your IT department for help.

Mac Installation

You can download the latest macOS desktop app from the desktop app's download page, or you can log in to your site and navigate to Client Apps to download the latest desktop app.

The Files.com Desktop app for Mac requires macOS 10.13 or later.

Local administrator privileges are required to install or update the app on macOS. However, for large scale deployments where users may not have administrative privileges, follow the provided instructions.

Once the app is downloaded, unzip the archive, move the extracted .app file to your macOS Applications folder. Open the .app file from the Applications folder to launch the application.

Once the app is installed, enable the Files.com Finder Extension in System Preferences → Extensions → Finder by selecting the checkbox. This will enable Context Menu items for files selected on a mounted volume with options to Reload the folder listing and Copy URL & Open URLs of files. For macOS Ventura and later, the setting can be found in System Settings → Privacy & Security → Extensions → Added Extensions.

Uninstalling

If you're on a Windows machine, go to Add or Remove Programs to uninstall the app.

If you're on a Mac, locate and delete the Files.com app in Finder. Most apps are in your Applications folder, which you can access from Applications in the sidebar of any Finder window.