Web Interface

The Files.com web interface supports multiple languages. These can be configured site-wide, and can be set in the settings for an individual user. Currently, Files.com supports 6 languages: English, Deutsch (German), Español (Spanish), Français (French), 日本語 (Japanese), and Português (Portuguese). Changing these language settings will only impact the web interface.

Setting the Default Web UI Language for Your Site

Site administrators can set the language used by default by all users. This can be overridden by individual users' own settings for language. Changing the site language will not impact other interfaces, such as FTP, which are only available in English. The desktop application has its own language setting, which is not affected by the site language setting

To set the default language setting for your site, type "Language" in the search box at the top of every page, and select on the matching result. Choose your desired option in the Language setting on that page. The Site API contains the methods for viewing or changing the language setting. Supported options are en, de, es, fr, ja, or pt.

The default language will be used when web visitors access an Inbox or a Share Link, as well as for email invitations generated for Inboxes and Share Links.

Setting A User's Preferred Web UI Language

Site administrators can update a user's preferred language setting to override the site-wide default language for the web interface. Changing the user's preferred language will not impact other interfaces, such as FTP, which are only available in English. The desktop application has its own language setting, which is not affected by the user's preferred language setting

To update a user's language through the web interface, edit the settings for the desired user and change the Language setting. The Users API contains methods for viewing or updating a user's language setting. Supported options are en, de, es, fr, ja, or pt.

Updating Your Personal Preferred Language Setting

Users who can log into the web interface can change their own interface language setting without requiring an administrator's intervention. Changing the your preferred language will not impact other interfaces, such as FTP, which are only available in English. The desktop application has its own language setting, which is not affected by your preferred language setting

Log into the web application, then access the My Account page by clicking on your username in the upper right corner of the screen and choosing My Account. Update the Language setting. The change should take effect immediately.

Desktop Application

The Files.com desktop application also supports languages other than English.

By default, the desktop application will use the computer system's language preference. To change the language that's used by the desktop app interface, locate the Language tab in the Preferences, and choose the desired language from the dropdown.

Changing the Language setting in the desktop app will not change the Web UI settings, and it will not impact other interfaces like FTP that are only available in English.

Customer Support

At this time, Files.com can only provide customer support in English.