Whitelisting Files.com Storage Service
If your organization blocks all online file sharing by default, this may inadvertently block access to your files. In this situation, even if you whitelist all of the necessary IP addresses to allow connections to and from the Files.com service, you may not be able to transfer items from the Files.com backend until the Storage URLs are whitelisted as well.
Whitelisting Files.com Storage URLs
By default, Files.com will store files in Amazon S3. To access those files, you can enable file transfers by allowing all of the URLs that start with the patterns listed in the table below. If you have enabled Regional Storage to restrict your account to one of our supported regions and you have disabled Global acceleration, then you can allow only the subset of URLs which matches your storage region.
| Storage Region | Storage URL Begins With |
|---|---|
| USA, Virginia | https://s3.amazonaws.com/objects.brickftp.com/ |
| Canada, Toronto | https://s3-ca-central-1.amazonaws.com/objects-ca-central-1-brickftp-com/ |
| Australia, Sydney | https://s3-ap-southeast-2.amazonaws.com/objects-ap-southeast-2-brickftp-com/ |
| EU - Germany, Frankfurt | https://s3-eu-central-1.amazonaws.com/objects-eu-central-1-brickftp-com/ |
| UK, London | https://s3-eu-west-2.amazonaws.com/objects-eu-west-2-brickftp-com/ |
| Japan, Tokyo | https://s3-ap-northeast-1.amazonaws.com/objects-ap-northeast-1-brickftp-com/ |
| Singapore | https://s3-ap-southeast-1.amazonaws.com/objects-ap-southeast-1-brickftp-com/ |