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Access Control by Country

Site administrators can allow or restrict access from specified countries.

Use the Allowed Countries and Disallowed Countries settings in the Geo Blocking page to allow or block specific countries. When a user attempts to authenticate using any protocol or application, their IP address will be analyzed to detect their country, and the result is compared against your settings.

Using the Allowed Countries and Disallowed Countries Lists

Control access to your site by specifying your choice of Allowed Countries and Disallowed Countries, reducing the need for manual data entry.

To restrict access to a select group of countries, add them to the allowed countries list and leave the disallowed countries list empty. Users whose IP addresses are not associated with an allowed country will be blocked.

To block certain countries while allowing all others, leave the allowed countries list blank and add the restricted countries to the disallowed countries list. Users from any of the disallowed countries will be prevented from logging in.

If both lists are populated, only users from the allowed countries will have access. Any country not in the allowed countries list will be blocked, regardless of the disallowed countries list.

Interaction With IP Whitelists

The IP Whitelist setting does not override any Access Control by Country restrictions you set up.

For example, IP addresses that are associated with countries in your list of Disallowed countries will not be allowed to connect, even if they are in IP whitelists.

This is because disallowing sanctioned, or high-risk countries is typically a company-wide policy which should not be overridden or circumvented.

Authenticated versus Public Connections

Allowed Countries and Disallowed Countries settings apply only to authenticated connections from users.

Features that do not require a user account are not impacted by the Allowed Countries and Disallowed Countries settings, including Share Links, Inboxes and Public Hosting.

Logging

In general, Files.com platform logs all logins attempted by any users or systems. If there are any attempts to login from a country or IP address which is not allowed by the Administrator, Files.com platform rejects the authentication and corresponding login attempt will be logged under the user's activity history.

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