Files.com keeps a record of everything that happens to your files — every upload, download, failed transfer, automation run, and user action. This integration sends that record straight into New Relic as it happens, so file events live on the same dashboards your team already uses to watch system health.
Your team already streams app and server data into New Relic. File activity is usually the piece that sits off on its own — an SFTP job failing mid-batch overnight, a partner uploading critical data that kicks off other work, a transfer that arrives corrupt. Files.com becomes a New Relic log source, sending its own activity in so file events live on the dashboards your team already uses.
Files.com sends uploads, downloads, failed transfers, automation runs, and user actions into New Relic the moment they happen, so file activity is watched and alerted on right beside the rest of your stack instead of off on its own.
Files.com sends events directly into New Relic through its Log API, secured with a license key. There's no New Relic agent to install and no forwarder to run in between.
Everything streams by default. If you only want some of it, pick what each New Relic instance gets.
The events come from the Files.com audit log, which can't be edited and is kept for 7+ years. New Relic does the charts and alerts; Files.com holds the original, trustworthy record.
New Relic takes in and tags Files.com events like any other feed, so a busy, multi-user file environment lands on the same dashboards as the applications around it.
New Relic reads the events; it doesn't decide who can touch which files or keep the record of what they did. Files.com does that part — access folder by folder, every action written to a record that can't be changed, and the same company logins your team already uses.
Hand each team, project, or person the exact folders they need. The person you see on a New Relic dashboard is the same account Files.com controls access for.
Every login, upload, download, and permission change is written to a record that can’t be altered and is kept for 7+ years — which is what makes the events in New Relic count as audit evidence.
People sign in with your company login through SSO, SAML, and SCIM. When someone leaves, you cut their file access in one place.
The stream to New Relic is encrypted and runs with a license key. Files.com also logs the act of sending, so if a delivery fails you can see it and look into it.
The main way most teams use this. Files.com sends each event into New Relic the moment it happens, ready for dashboards and alerts. This is an Enterprise-plan feature; it isn't on Starter or Power.
Instead of a live stream, Files.com can write log files to a folder on a schedule you set, from every 5 minutes up to every 6 hours. Useful for batch ingest, a long-term archive, or a locked-down network — alongside the live feed.
A post-production team moves big video files between editors, partners, and render services, each transfer kicking off the next step. Files.com sends every transfer into New Relic, where ops watch timing, throughput, and errors next to app metrics — catching delays before they hit a release date.
When a file is late, arrives corrupt, or comes from somewhere it shouldn't, Files.com sends the event the moment it happens. New Relic picks it up and notifies your team before it derails the work.
When a nightly SFTP batch fails, your team jumps from the failed transfer in New Relic straight into the surrounding app and server logs — same screen, no jumping between tools.
Files.com events are taken in and tagged in New Relic like any other data, giving your team a searchable record of file activity that holds up as audit evidence, drawn from the tamper-proof record.
The 7+ year record that can't be altered — the trustworthy source every event sent to New Relic comes from.
Learn MoreEvery automation run is an event you can watch in New Relic — so a job that breaks shows up instead of failing quietly.
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Send file events to Amazon SNS to kick off other systems at the same time you're watching them in New Relic — one stream, two jobs.
Learn MoreWhat buyers ask about how Files.com connects to New Relic, what it costs, and what the integration actually does.
Start a free 7-day trial. Drop in your License key, send a test event, and watch file activity land on your New Relic dashboards. No credit card required.
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