Full-Stack Visibility with Files.com + New Relic

By integrating Files.com with New Relic, you gain deep visibility into file-related operations as a core part of your full-stack observability strategy. Whether it's an SFTP job failing during a nightly batch run or a partner uploading critical data to trigger a downstream process, file activity is no longer isolated - it instead becomes part of the same real-time dashboard your teams already use to monitor application and infrastructure health.

One Platform to Monitor Apps, Infrastructure, Logs, and User Experience

Combine the file automation power of Files.com with the observability intelligence of New Relic.

By streaming Events from Files.com into New Relic, your teams can monitor, analyze, and act on file-related activity alongside your application and infrastructure metrics, creating a unified, proactive approach to operations and incident response.

Integration benefits of New Relic and Files.com include:

• Single Pane of Glass Monitoring
• Real-Time Alerts and Anomaly Detection
• Faster Root Cause Analysis
• Audit-Ready Event Logging
• Custom Dashboards and Visualizations
• Security and Compliance at Scale

Real-World Use Cases: Real-Time Monitoring for Post-Production File Pipelines

A post-production team uses Files.com to exchange large video assets between editors, VFX partners, and cloud rendering services. Each inbound or outbound transfer triggers automated workflows (like transcoding or delivery to distribution platforms).

By integrating Files.com with New Relic, post-production operations teams gain real-time insight into every step of this workflow. File Events—such as large uploads, transfer failures, or delayed partner deliveries—are streamed into New Relic alongside application performance and infrastructure metrics. Teams can create dashboards that track transfer timing, throughput, and error rates, helping them proactively flag issues that could delay release schedules.

If a file delivery is delayed, fails checksum validation, or arrives from an unrecognized source, Files.com triggers an Event instantly. New Relic ingests and acts on that Event, notifying the team before the issue disrupts editing schedules or delivery timelines. This tight integration gives media teams confidence that critical assets are flowing smoothly—so they can focus on storytelling, not troubleshooting.

Why Enterprise Data Teams Are Integrating Files.com and New Relic

Enterprises choose adding Files.com as another layer to New Relic to unlock scalable, full-stack observability that fits the way modern teams operate. New Relic’s architecture easily scales to handle thousands of file transactions per day from Files.com, making it ideal for large, multi-user environments with high throughput and complex workflows.

By integrating file activity into their existing DevOps or SIEM strategy, organizations gain a unified view of both system and file-layer events. Files.com Events can be ingested and tagged in New Relic just like any other log or telemetry stream, enabling precise alerting, dashboarding, and correlation across tools.

Unified Monitoring Across Your Stack

Ready to Get Started?

By integrating Files.com with New Relic, you can enhance your visibility over your entire stack of software.

We’ve got the following with everything you need to know and get started:

• Enable New Relic Integration in Files.com
• New Relic Documentation
• Blog Post: How Files.com Integrates with Your SIEM for Enhanced Security Monitoring