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Installation

The Desktop v6 app supports both Windows and macOS, offering a powerful solution for uploading, downloading and managing the files.

Windows Installation

To install the Desktop v6 app on Windows, visit the Files.com download pageExternal LinkThis link leads to an external website and will open in a new tab, locate the latest version, and click on the .msi file to download it. The app requires a 64-bit version of Windows 10 (22H2 or later) or Windows 11. To install, double-click the Files.com Installer file and follow the on-screen instructions. If prompted, restart your computer after the installation is complete. Once restarted, the Files.com icon will appear in the system tray. Administrator privileges are not required on Windows OS to install or update the app.

For large-scale unattended deployments on Windows, the MSI (Microsoft Installer) installer allows you to silently deploy the Files.com Windows Desktop App to a wide group of users within your organization using tools like SCCM (System Center Configuration Manager), MDM (Mobile Device Management) solutions such as Microsoft Intune, or GPO. This enables automatic, unattended installations on multiple computers instantly. See Microsoft's documentationExternal LinkThis link leads to an external website and will open in a new tab for more information about performing silent MSI installs.

Mac Installation

To install the Desktop v6 app on macOS, visit the Files.com download pageExternal LinkThis link leads to an external website and will open in a new tab, locate the latest version, and click on the .pkg file to download it. The app requires macOS 10.14 or later. After downloading, double-click the .pkg file and follow the on-screen instructions. Launch the app from the Applications folder. Administrator privileges are not required on macOS to install or update the app.

For large-scale deployments, download the .dmg file from the same download page, which can be distributed using deployment tools such as Munki, Jamf, or Microsoft Intune. For additional guidance, see Apple’s documentationExternal LinkThis link leads to an external website and will open in a new tab on deploying and managing software on macOS computers.

Uninstalling

To uninstall the Desktop v6 app, Windows users can go to Add or Remove Programs, while macOS users can delete the app from their Applications folder using Finder.

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