Outbound Connections
Outbound connection logs help you audit the individual actions performed on your Remote Servers and Files.com on-premise Agents. These action logs include remote server details, actions performed (such as list, upload, download, copy, move, delete) with that remote server, the size of the files transferred if the action is an upload or download, the status of the action, and error details in case of any failures with that particular action.
We currently retain these logs for 30 days, but we are gradually increasing this to 180 days, with the 180-day retention expected to be in place by 2025.
While outbound connection logs display individual actions performed on the remote servers and Files.com on-premise agents, the external logs provide a consolidated view of each log run. If you are looking for the remote server sync logs for each sync run, refer to the external logs.
Below are the details available in the outbound connection logs.
| Column | Details |
|---|---|
| Date | Start time of the action. |
| Client IP | IP address of the client. |
| Source Remote Server | Source remote server name. |
| Destination Remote Server | Destination remote server name. This field will be populated when the destination is another remote server. For example, when copying files from an SFTP mount to an S3 mount, the Source Remote Server is the SFTP remote server name, and the Destination Remote Server is the S3 remote server name. |
| Remote Path | Path accessed on the Remote Server. When filtering the Remote Path, this should be delimited by slashes (/), excluding both the start and end slashes. Maximum length: 5000 characters. |
| Operation | Type of the operation. This can be List, Delete, Download, Upload, etc. |
| Error Message | Detailed error message, if available. |
| Error Operations | Error operation, if available. |
| Error Type | Error type, if available. |
| Bytes Uploaded | Data Length in Bytes. Available for upload actions that transfer data. |
| Bytes Downloaded | Data Length in Bytes. Available for download actions that transfer data. |
| Status | Status such as Complete, Error, Failure, or Canceled for each action. |
| List Count | Number of entries returned when listing files and folders. Available when the Operation type is List. |
| Duration | Time taken in milliseconds for the execution of the action. |