Available Regions

The following regions are currently available:

• Australia, Sydney
• Canada, Toronto
• EU - Germany, Frankfurt
• Japan, Tokyo
• Singapore
• UK, London
• USA, Virginia

Scope

Multi-region storage settings are available only at the folder level. Individual files cannot be configured to be served from a different region. When you change a folder's storage region, the server storage will cascade down through all subfolders, provided they were created with the default setting of Inherit from Parent Folder.

Since region changes cascade through all nested subfolders and files, care should be taken when designing the folder hierarchy to avoid undesired region changes.

Note About Sync/Mount Remote Connections

If you use Files.com's Regional Storage features in conjunction with its Sync or Mount features that enable direct connections to 3rd party platforms such as Azure, S3, Box, Dropbox, etc., please be aware that, to improve network throughput (the default setting), network traffic will travel through Files.com's servers in the USA when transiting to and from these platforms, even if the data in your Files.com folder is ultimately stored in another region.

This default setting is because performance, throughput and efficiency is superior in our USA based cloud. Refer to the Changing the Geographic Region of Data Routing section for details about how to configure this setting to use a different geographic region.