4,000+
Organizations
Run Partner Exchange On Files.com
SMBs through the Fortune 500 run real trading-partner file flows on the platform every day.
A Partner Onboarding Portal That Runs As A Workflow
Files.com stands up a branded, self-service portal where every new trading partner comes online in minutes — a vendor, supplier, payor, lab, affiliate, or customer — with the right directional folders, permissions, protocols, and audit already wired up. The partner self-onboards through your own domain and lands in a workspace isolated from every other partner.
What legacy MFT runs as a manual, multi-step process for every partner — and what a custom-built portal makes your engineers maintain forever — Files.com runs as a standard workflow that scales from five partners to five thousand. Every transfer is governed and audited from the first file.
SFTP, FTPS, and AS2 included
Branded, self-service intake
No credit card to start
4,000 organizations rely on Files.com every day
Real companies. Real file flows. Real results.
The Platform Behind The Portal
This is the same Files.com that 4,000+ organizations already run for secure file transfer — now running your trading-partner exchange.
#1
Gartner Peer Insights
Ranked MFT Vendor
The top-rated managed file transfer vendor in Gartner Peer Insights, and a Leader on G2 for MFT.
15 years
Zero breaches
In Production
Files.com has run as a managed cloud platform since 2010 with zero breaches the whole time — the kind of control a partner portal needs, built in.
8 regions
Data residency
Where Partner Data Lives
Choose which of eight global data-residency zones holds the data partners exchange with you.
The Hidden Cost Of Onboarding Every Partner By Hand
Your business runs on partners, and the roster never holds still — it grows, churns, and reshuffles, and every change becomes setup work for the same internal team. On legacy MFT, bringing one partner online is a list of manual steps done by hand for every partner: create the account, build the folders, set the one-way permissions so they can drop files but not read anyone else’s, exchange logins, wire up the routing, and write the whole thing down for the next audit. Do that again for every partner, and the cost climbs right along with the number of partners. The point of a portal is to make onboarding a routine task instead of a project.
Onboarding As A Routine, Not A Project
A new partner signs themselves up behind a controlled wall, lands in folders that are already set up right, connects however they already work, and is controlled and logged from the very first transfer.
A Partner Is A Workspace, Not A Ticket
Each partner gets its own Partner Workspace — its own users, folders, and logins — that the partner runs itself. Setting up the partner’s people stops being a job your team has to do by hand.
The Folders Are Set Up Right From The Start
Incoming and outgoing folders only allow one direction: a partner reads from the incoming folder but can’t write to it, and uploads to the outgoing folder but can’t read or delete from it. That’s built into the workspace, so an admin doesn’t have to get it right by hand for partner number one hundred.
They Connect However They Already Work
SFTP, FTPS, FTP, WebDAV, or AS2 for the EDI trading networks that require it — the partner connects the way they already do, with nothing on either side to set up or patch.
Controlled And Audited From The First File
Every login, upload, download, and permission change lands in an audit log no one can edit, kept for years and exportable to your SIEM. The compliance is built in, not something you bolt on per partner.
How Files.com Builds The Portal
Things the platform already does, combined for onboarding partners.
Partner Workspaces Keep Partners Apart
Each partner gets its own workspace, walled off from every other partner on every connection method — web, desktop, SFTP, FTPS, WebDAV, and the REST API — so there is no way for one partner to reach another’s data. Someone on your team owns each relationship; the partner manages its own users. You can create workspaces in bulk through the admin screen or the API, so a whole roster moving off old MFT comes online at once instead of one ticket at a time.
A Branded Front Door To Start Onboarding
A branded Inbox is the front door: a new partner drops in their details and first documents through a drag-and-drop or embedded form — saved as clean, structured fields — without making an account first. The submission goes to the right person on your team and starts the setup, taking a partner from first contact to up-and-running with little hands-on work.
Every Protocol The Partner Speaks
Files.com is a fully managed cloud SFTP, FTP, and FTPS server, with per-user folders and two-factor login at the connection level. For trading networks that require AS2, it’s a standards-compliant (RFC 4130) AS2 endpoint with managed certificates, automatic delivery receipts, and routing per partner — and you rotate certificates in the interface, not by hand in connection scripts.
A Portal That Looks Like You, Not Like Us
Partners land on your own domain with your logo, colors, and words. Login pages, upload pages, and the emails that go out all carry your brand — so the portal feels like your relationship with the partner, which matters when you’re asking them to run business-critical files through it.
Teams Onboarding Partners On Files.com
“Files.com has allowed us to quickly onboard and start working with new vendors. Our onboarding time has now been reduced to hours over days. Everything is based on role-based access. It makes it easier for vendors to find everything without having to jump through hoops.”
Ralph Gould
Director of IT and Security, Velocity Investments
“When I onboard a third-party logistic and have to implement the exchange of EDI documents, there are always questions about who is going to send and receive the file and whether it will be SFTP or AS2. Files.com can handle any configuration, which enables me to set up the necessary exchanges immediately.”
Regis Litre
Chief Information Officer, Rag & Bone
The Two Ways Teams Do This Without Files.com
A team setting up partner onboarding is usually choosing between legacy MFT and a portal their own engineers build and own. Here’s how Files.com compares against each.
Against Legacy MFT Partner Management
On IBM Sterling, GoAnywhere, MOVEit, or Axway, onboarding a partner is a long list of manual steps — create the account, build the folders, set the one-way permissions, exchange certificates, wire up the routing, write it down for the audit — done by hand for every partner, on a platform you also patch and maintain. Files.com does all of that as a standard, self-service flow. The legacy tools cost more than Files.com, and Files.com matches or beats a competing legacy-MFT quote.
Against A Portal You Build Yourself
A home-built partner portal means your own engineers write and own the onboarding, permission, and routing code forever. It costs a lot up front, and the maintenance never ends. Building your own only pays off when a partner relationship truly needs custom app logic beyond moving files — rare, and expensive. For the everyday job that drives most of the cost, the configured platform does it without the build and without the never-ending upkeep.
The Real Cost Is Setting Up Every Partner By Hand
This isn’t about beating any one legacy product on a feature checklist. It’s that onboarding a partner on Files.com is a standard, self-service routine — the wall between partners, the one-way folders, the protocols, and the audit already built in. On legacy MFT, the same job is manual setup over and over; on a portal you build yourself, it’s code you maintain forever.
Files.com publishes its pricing, with every protocol included instead of charged as an extra — so the number is on the page before you ask. And when you’re replacing a legacy MFT platform and show up with a competing quote, Files.com will match or beat it.
Permissions And Exchange, In The Partners’ Words
“The solution is flexible, allowing users to choose what they want to share with internal parties or external vendors and what kind of rights they want to give on folders and files. Everything is granular permissions by administrator and by end-user, and it is quite easy to set the permissions.”
Ajay Kadu
Lead Consultant, Infosys
“It is easy to handle automation around encrypted files and ensuring the files end up in the right spot, at the right time. Files.com positively impacts my organization by making it easy for our partners to send us the data that we need from them.”
Darrin Olsen
Database Engineer III, Children's Miracle Network
Built For The Partner Security Review
The control a partner-exchange portal needs is built in — the questions a vendor security questionnaire asks, answered before they’re asked.
Controlled And Audited By Default
Every partner action — login, upload, download, key or permission change — lands in an audit log no one can edit, kept for years and exportable to your SIEM. AES-256 at rest, TLS in transit, and an A+ rating on Qualys SSL Labs.
Compliant Out Of The Box
SOC 2 Type II, PCI DSS, and CSA STAR, with a HIPAA BAA and GDPR DPA available. Used in production by banks, healthcare payors, and other regulated industries that exchange with regulated partners.
Enterprise Identity
SSO and SAML against Microsoft Entra ID, Okta, Active Directory, Google, OneLogin, and Auth0, with SCIM provisioning, nine permission levels, IP allowlisting, and 2FA enforced down to the protocol layer.
Support From People Who Know The Platform
Standing up the portal — workspaces, intake, protocols, AS2 certificates — is the kind of thing you want a real engineer on the other end of.
An All-Engineer Support Desk
The people who answer the phone are engineers who know the platform, not a tier-one queue reading a script. When a partner connection or an AS2 certificate misbehaves, you reach someone who can fix it.
Onboarding Included
Get partner workspaces, intake forms, protocols, and routing stood up fast. Strategic enterprise deployments get our onboarding people embedded as forward deployed engineers.
Documentation That Goes Deep
Thorough docs, a fully documented REST API, and SDKs across major languages — enough to wire partner provisioning into the systems you already run and bring a whole roster online at once.
Partner Onboarding Portal FAQ
What EDI and B2B-operations teams ask most when standing up a trading-partner portal on Files.com.
Stand Up The Partner Portal — Onboarding In Minutes, Not Weeks
A branded, self-service portal where every trading partner comes online with the right folders, permissions, protocols, and audit already wired up — governed from the first file. Bring a partner online on a real workload during the free trial.
No credit card required • Free for 7 days • Live in minutes