Accessing Logs
Files.com supports extensive logging to track user activity, file activity, site-level administrative actions, remote server activity, automation run logs, and more. These logs can be accessed using our CLI app.
Settings Changes
Retrieve the settings changes log using the following command option:
User Activity
To retrieve the information in the user activity history log, use the following commands.
First, use this command to list the users and capture the USER-ID
of the user that you want to target:
Then, use this command to retrieve the log information of the specified user (making sure to replace <USER-ID>
with the numeric ID returned from the prior command above):
Folder Activity
To retrieve the folder activity history log, use the following command option:
FTP Logs
To retrieve the FTP logs, use the following command:
SFTP Logs
To retrieve the SFTP logs, use the following command:
AS2 Logs
To retrieve the information in the AS2 Transmissions logs, use the following commands.
Use this command to list the Incoming AS2 transmissions:
Use this command to list the Outgoing AS2 transmissions:
External Events
To retrieve the information in the external events log, use the following command.
Webhook Logs
To retrieve the information in the webhook activity log, use the following commands.
First, use this command to create the log export, and capture the ID
of the export:
Then, use this command to access the Webhook Activity log of the specified export (making sure to replace <ID>
with the correct ID returned from the prior command above):
Automation Run Logs
To retrieve the information in the automation activity log, use the following commands.
First, use this command to list the automations, and capture the ID
of the automation that you want to target:
Then, use this command to access the Automation Activity log of the specified automation (making sure to replace <ID>
with the correct ID returned from the prior command above):
If you need the detailed information for each step of the automation, then use the STATUS_MESSAGES_URL
that was returned in the above command, and retrieve the details from it using a web browser or a GET
web request.
Share Links Usage
To retrieve the information in the share link usage log, use the following commands.
First, use this command to list the Share Links (bundles) and capture the ID
of the Share Link (bundle) that you want to target:
Then, use this command to access the Share Link (bundle) access log of the specified Share Link (making sure to replace <ID>
with the correct ID returned from the prior command above):
Inbox Usage
To retrieve the information in the inbox usage log, use the following commands.
First, use this command to list the Inboxes (folder behavior of the type inbox
) and capture the ID
of the Inbox (behavior) that you want to target:
Then, use this command to access the Inbox (behavior) access log of the specified Inbox (making sure to replace <ID>
with the correct ID returned from the prior command above):
Inbox Registrations
To retrieve the information in the inbox registrations log, use the following commands.
First, use this command to list the Inboxes (folder behavior of the type inbox
) and capture the ID
of the Inbox (behavior) that you want to target:
Then, use this command to access the Inbox Registrations log of the specified Inbox (making sure to replace <ID>
with the correct ID returned from the prior command above):
Inbound Emails
To retrieve the inbound emails information, use the following command:
Outbound Emails
To retrieve the outbound emails information, use the following command:
Site Usage
To retrieve the site usage information use the following command:
API Logs
To retrieve the API logs, use the following command: